PCC implements 2FA for all new clients by default. Your practice can use 2FA on a person-by-person basis, or you can require it for all staff that use PCC’s email service. Activate Two-Factor Authentication for Your Practice Additionally, PCC began requiring 2FA for all new client installations in 2022, if the practice opts to use PCC’s email service. ![]() Your practice’s cyber insurance may requires 2FA, or charge a higher rate if you do not use it. 2FA helps you comply with security rules that may affect your practice. 2FA improves the security of your practice’s communication, which may include PHI, sensitive business data, contact information for patients and staff, and other data that should be secured. Why Should I Use 2FA?: There are many reasons you should use two-factor authentication for your practice’s email. Two-factor authentication (“2FA”, “2-Factor Authentication”) improves the security of email services and is recommended for use in a medical setting or other environment where confidentiality is important. You can use two-factor authentication with your PCC RoundCube e-mail. Use Two-Factor Authentication with Your PCC Email ![]() Note that if the Status is set to “Off”, your away message will not be sent, even if there are start and end dates set. You can also manually turn your message on and off by leaving the start and end times blank and using the Status drop-down to turn the message on and off. On/Off Status: You can set specific start and end dates for your away message so that it will automatically activate on a specific date and turn off on a subsequent date. You can do this using the “Manage folders” option under the gear icon. You may want to set up folders for your mail. You can change this default behavior in the “Settings” menu. By default Roundcube composes all emails in plain text, but you can switch to an HTML formatted version using the “Editor type” drop-down. Plain Text: Sometimes you might want to compose an email using fonts, formatting, bullets, and embedded images. Recipients that you list in the “Bcc” field will not see the list of other recipients of the email. ![]() You can also use the “Add Cc” or “Add Bcc” features to send copies of your email to additional recipients. Multiple Recipients?: You can add several email addresses in the “To” field, separating each one with a comma. Use the “Attach a file” button to browse your local computer or network for attachments, or simply drag the file onto the attachment area of the email, as shown below. Press the Tab key to move from field to field. Enter the address of the recipient, subject, and message text in the fields provided.
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